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CherryPal: Green Cloud-Computer (Almost)

CherryPal™ is trying to change the world one computer at a time. We’ve created the most affordable, easiest to use and greenest desktop computer available.

That’s the statement from the company’s website. I buy the the greenest argument, not so sure about the others.  These are the specs of the new $249 tiny PC announced today:

  • Freescale’s MPC5121e mobileGT processor, 800 MIPS (400 MHz) of processing
  • 256 MB of DDR2 DRAM
  • 4GB NAND Flash-based solid state drive
  • WiFi 802.11b/g Wi-Fi
  • Two USB 2.0 ports
  • One 10/100 Ethernet with RJ-45 jack
  • One VGA DB-15 display out jack
  • Headphone level stereo audio out 3.5mm jack
  • 9vDC 2.5mm 10 watt AC-DC adapter power supply
  • Weighs 10 ounces
  • 1.3” high, 5.8” x 4.2” wide

It is indeed very small, the size of an average paperback, and the power consumption is an amazing 2W only.  That is, until you start using it – presumably you’d like to see what you’re doing and will need to attach a monitor.  Which brings us to the issue of price. It’s really hard to find an LCD display for $150 or less, even if you go down to the 15″ range – add a keyboard and mouse, and you’re likely in the $450 range, which puts the Cherry in the range of several low end desktops, even sub-notebooks.   Of course none will be as green and few as silent as the CherryPal.

CherryPal is positioned as a Cloud-PC, and it comes with 50G of free online storage, dubbed the CherryPal Cloud. Does this sound like a familiar combo?  Zonbu, the $99 Green PC that Cost You $249 is quite comparable, although they charge a subscription fee, while the Cherry-Cloud is free. How can they afford it?   The company says they will play ads when you start the applications.

Now, let’s go back to why I think it’s *almost* a Cloud Computer: it still has heavyweight desktop software. OpenOffice is a popular MS Office alternative, and is free, but is known as a resource hog. It’s not going to be fun on a 256MB computer.  If the Cheery Pal is a Cloud PC, why not go all the way: forget desktop software, just bring up the browser and make Zoho or Google Apps the homepage.

Update: CherryPal is alive, on Twitter and lives on Jelly Bellies🙂

Update# 2: TechCrunch wants to build a $200 Web Tablet. Is this real or a joke? 🙂

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Sync Update: Syncplicity, Dropbox, Windows Live (?) Mesh

Quick update to my recent Syncplicity review:

In the meantime Microsoft’s Windows Live Mesh opened to the public, combining synhcronization and backup – also competing with their own Foldershare.  Now a word on what will happen to Foldershare, but I guess the writing is on the wall.  That said,  Live Mesh just failed for me the second time, so I can’t really recommend it.

Another service, Dropbox is getting a lot of buzz nowadays, largely to a smart theme of giving out limited numbers of beta invitations.  Apparently artificially created shortage is good marketing, bloggers LOVE being able to give away 10 or so invites…

Dropbox has one advantage over Syncplicity: it’s multi-platform, including Apple’s OS X and Linux, whereas Syncplicity is Windows only for now.  But that’s where it ends: it has less features (forget Web Apps integration, e.g. Google, Zoho, Scribd, Picnik), and has what I consider a huge flaw:  you have to drop your files into a dedicated folder to be synchronized.   That may be reasonable if you want to collaborate on a limited set of files, but it simply does not resolve the “access to all my data anywhere, anytime” problem.  It’s certainly a show-stopper for me.

So if you’re waiting for a Dropbox invitation, you might as well try Syncplicity – you’ll love it.  And if you sign up here, you get 1G more, i.e. 3G of free storage instead of the standard 2G.

Update: I received a very good, constructive comment from Assaf, who pointed out this was a largely negative post.   In my mind this post is an extension of my original Syncplicity review, but now that I re-read it on it’s own, I agree with Assaf.  Please read my response here, that makes this post complete.

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Swisscom Selects Zoho for Business SaaS Offering

If the second largest Swiss telco partnered with Google for email, then who would the #1 select for business applications?   You guessed right (I hope):  it’s Zoho. smile_wink

Swisscom, Switzerland’s leading telco has for a while need piloting Teamnet, a business collaboration portal, which includes a customized version of Zoho Business, with Zoho Writer, Sheet, Show, Notebook, Meeting and other tools.

 

This comes on the heels of another, larger scale Zoho partnership with Baihui in China. 

Zoho Business, also offered of course directly by Zoho is currently in private beta, which typically means by invitation – but here’s a secret (don’t tell anyone!smile_wink) : it’s actually open for use.  

Zoho has a few similar deals in the works, and they also have white-label partnerships with fairly large corporate customers.  The latter is probably the less-known side of the Zoho Story, but the one that allows them to offer their services free to individual users.

As a side-note, Swisscom certainly does not operate only in Switzerland: they were the team that outfitted last years Office 2.0 conference with excellent wi-fi – quite a story in itself.

Related posts at: Between the Lines, CenterNetworks,

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Syncplicity: Simply Excellent Synchronization, Online Backup and More

(Updated)
In today’s world where features are hyped as products and project teams masquerade as companies it’s truly refreshing to see a service that’s almost an All-in-One (OK, perhaps Four-in-One) in it’s category, which I would loosely define as protecting, sharing and synchronizing one’s data.

Recently launched Syncplicity:

  • Synchronizes your data across multiple computers a’la Foldershare
  • Provides secure online backup a’la Mozy
  • Facilitates easy online file sharing a’la box.net..etc
  • Integrates with  online services like Google, Zoho, Scribd, Picnik (somewhat like now defunct Docsyncer?)

An impressive list by all means.   Oh, and congrat’s to the team for finding an available domain name that’s actually a perfect description of what they do.  The simplicity part probably refers to the ease of installation and use not the task they perform in the background. smile_wink.

Getting Started
Registration, installation of the client is quick and easy, more importantly, after the initial configuration you can forget about the software – it works for you in the background non-intrusively, allowing you peace of mind.  You can leave it to Syncplicity to find all your document and media files or specify directories to be synchronized.  The process allows more granular control than Foldershare, where one of my gripes was that if I select My Documents ( a fairly obvious choice), I cannot exempt subdirectories, which results in conflict with some stubborn programs (e.g. Evernote).  With Syncplicity you can precisely fine-tune what you want synchronized, in fact they indicated that filename-based exclusion is in the development plan. (If you ever had your Picasa.ini files messed up by Foldershare, you know what I am talking about…)

Synchronization
The major difference compared to Foldershare is that Syncplicity is not a peer-to-peer product: it actually uploads your files to their servers, where they are encrypted (AES-256) and are available either to the Syncplicity clients on your other computers, or directly, via a Web browser.  This may be a show-stopper for some, and a convenience for others: unlike Foldershare, this approach does not require all synchronized computers to be online at the same time.  And since the files are stored online, it might as well be used as a backup service – this is where we enter Mozy-land.

Backup
The two major differences vs. Mozy are encryption and ease of restoring files from the backup set.
Mozy performs all encryption on your computer and even allows you to pick your private key: it can hardly be any safer (so safe, that if you lose the key, you’re files are gone forever).  Syncplicity transmits your files using SSL and the AES 256-bit encryption occurs in their data center, using a random key that is then sent off to a different location. Since they hold the key, there’s definitely a trust issue to ponder here.
Of course a backup solution is only as good as the restore, and, unlike Mozy, which will send a zip file hours after your request, then to be decrypted on your PC, accessing your files with Syncplicity couldn’t be any simpler.  Install the client on any PC and auto-download entire directories, or just browse the online version, check file revision history and pick what you’d like to download manually.

Sharing
Syncplicity offers both file and folder-level sharing: from your PC, right-click on any file to get a shareable link, which will allow anyone you email it to download the file from their website.  Or share entire folders to any email address, and the receiving party can either browse the folder’s online version, or, if they have the Syncplicity client installed, you both will have identical copies on your computers.  You can further specify view-only or edit access – the latter takes us into collaboration-land: updates made by any sharing party will be synchronized back to all other computers.  Be aware though that each party will still work on individual copies prior to save/sync, so with long multiple edits it’s quite possible to end up with several versions of the same document, due to Syncplicity’s conflict resolution.

This is why I believe real-time online collaboration is superior: there’s only one master copy, and no confusion between revisions.  This is what Google Docs and Zoho offer, and – surprise, surprise! – Syncplicity won’t let you down here, either.
They have created the best seamless offline/online integration I’ve seen with Google Docs: at the initial run your designated PC folder (e.g. My Documents) will get uploaded to your Google Docs account, and Google docs will be placed in a subdirectory on your computer.  From this point on you can edit these documents using Google, Word, Excel ..etc – your offline and online versions will be kept in sync.  This is pretty good, but not perfect: since Google docs only support a subset of the Word functions, after an online edit Syncplicity keeps two (and potentially more) versions of the same file – one with the latest changes, the other with a full set of Word functions “lost” in the conversion to Google.

Syncplicity’s most recently added online partners are:

  • Zoho – Right-click for the  ‘Edit in Zoho’ option.  Saving updates the document both on your computer, Syncplicity, but NOT on Zoho and Zoho (fixed, that was fast)
  • ScribdiPaper view of your files on the desktop.
  • Picnik – Right-click to choose “Edit in Picnik” for all your photos.

The Zoho integration presents a funny situation: you can now use Zoho Writer to save a file to your Google Docs space (Zoho>Desktop>Syncplicity>Google).  Not sure how practical this is, but I like the irony of a third party creating Zoho>Google integrationsmile_tongue.  On a more serious note, what I really would like to see is full Syncplicity<>Zoho integration, like it works with Google today (and since Zoho supports more Word functions, the conversion should be less lossy).  And while on the wish-list, how about sync-ing to Flickr?

Is it for you?
First of all, pricing: Free for two computers and 2G space, $9.99/month or $99 annually for any number of computers and 40G of storage.  You can sign up here to get 1G more, i.e. 3G of free storage, or 45G on paid accounts (using ZOLIBLOG as invitation code also works).  The price-tag is clearly heftier than, say Mozy, or free Foldershare, but there’s a lot more functionality you get – and oh, boy, when did box.net become so expensive?

The one potential downside is the fact that Syncplicity is a pre-funding startup. Will they survive?  This market has seen casualties (Docsyncer, Omnidrive?), successful exits (Mozy, Foldershare), and stable, ongoing services.  The answer is: who knows?   The Founders are ex-Microsofties, they’ve put an amazing service together in a very short time, so I’d put my chips on them, but in business there are no guarantees.

A better question to ask what you’re real risk is.  If online backup is critically important to you, and are already paying for a service like Mozy, I wouldn’t abandon it yet (Mozy is now owned by EMC, not going anywhere).  If you’re mostly just syncing currently, or don’t have a solid backup solution for now, there’s not much to lose. Even if Syncplicity were to disappear, your files will be replicated in several places, you don’t lose access.

In fact, by signing up, you help Syncplicity show traction, which is critical in the funding process, so you can help solidify their position.  Happy Sync-ing!smile_regular

Update (7/17): In the meantime Microsoft’s Windows Live Mesh opened to the public, combining synhcronization and backup – also competing with their own Foldershare.  Now a word on what will happen to Foldershare, but I guess the writing is on the wall.  That said, I Live Mesh just failed for me the second time, so I can’t really recommend it.

Another service, Dropbox is getting hyped a lot nowadays, largely to a smart theme of giving out limited numbers of invitations.  Apparently artificially created shortage is good marketing, bloggers LOVE being able to give away 10 or so invites…   Dropbox has one advantage over Syncplicity: it’s multi-platform, including Apple’s OS X and Linux, whereas Syncplicity is Windows only for now.  But that’s where it ends: it has less features (forget Web Apps integration), and has what I consider a huge flaw:  you have to drop your files into a dedicated folder to be synchronized.   That may be reasonable if you want to collaborate on a limited set of files, but it simply does not resolve the “access to all myy data anywhere, anytime” problem.  It’s certainly a show-stopper for me.

So if you’re waiting for a Dropbox invitation, you might as well try Syncplicity – you’ll love it.  And if you sign up here, you get 1G more, i.e. 3G of free storage instead of the standard 2G.

Update #2:  Congratulations to the Syncplicity team on their funding.

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Firefox 3: Lost a Few Extensions, Found Others… No Smooth Sailing Though

Several of my favorite Firefox extensions did not make it to 3.0 for compatibility reasons, but I found functional equivalents for almost all.  Amongst the (temporary)  losses is  Zoho QuickRead, being replaced by OpenITOnline (The Zoho Team tells me QuickRead will be FF3 compatible in a few days The FF3 compatible Zoho QuickRead update is now available).

OpenITOnline is a handy extension that allows you to read documents online without the need to first download, then open them in the relevant Office applications.  The file formats currently handled are:

  • Documents (*.doc, *.rtf, *.odt, *.sxw)
  • Spreadsheets (*.xls, *.csv, *.ods, *.sxc)
  • Presentations (*.ppt, *.pps, *.odp, *.sxi)
  • Images (*.jpg, *.gif,*.png)

There’s an easy guided setup, where I changed the default Zoho Viewer to the relevant “active” services, i.e. Zoho Writer, Sheet and Show.  OpenITOnline also supports Google Docs and ThinkFree.

My old-style del.icio.us extension was replaced by the functionally richer new one.  The PayPal Plugin became a casualty, just days after I had discovered it.

The upgrade itself was anything but smooth sailing, and I’m not referring to the initial download fiasco.  The new Firefox appeared to work fine on the Vista PC, but exhibited strange behavior on two XP machines.

It simply did not “remember” the settings for two key extensions: every single time I started Firefox I got flooded by pop-up windows to configure Gmail Manager (one window for each account) and had to go through the hoops of setting up Foxmarks. For a while I thought the extensions were to blame, or perhaps a strange interaction with some of the new extensions – once you’re on the wrong track, you can spend hours uninstalling/ reinstalling them in various sequences.  But then I noticed some of my default settings were gone, homepage reset, cookie handling and history tracking all changed.  Weirdest of all was the fact that the “OK” button did not work on any configuration/setup screen.

So now I knew something was wrong with Firefox itself – to cut a long story short, I could fix one of the laptops by some magic sequence of uninstalling/reinstalling everything a few times, but the other one was hopeless.  I had to resort to brute force: uninstall Firefox, wipe out all related directories (those ugly documents etc.. \user\ local data\whatever paths), then System Restore to the day before the Firefox upgrade, then install everything again, followed buy repeated Windows and McAfee updates that the system forgot due to the Restore.  It was ugly.

Now Firefox 3 (almost) works, except that the “Use my choice for all cookies from this site” button does not seem to do anything. (Update: It’s damn frustrating having to hit the same button a zillion times!)

I lost about half a day, and more importantly at a time I really couldn’t afford it, had more urgent things to do.  Not the first time, and I’m afraid not the last one either.  But this time I’ve decided to do something about it: I’m presenting a virtual invoice to Mozilla, for the productive time lost.

Of course this invoice won’t ever be paid.. but I already feel better. Every time a software company hijacks my productive time, I will create a Virtual Invoice.  (I already have another one in the queue, for Microsoftcoming soon).

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Zoho Show: Another Step Towards Better Group Collaboration

I don’t normally write about incremental product updates, even if they come from one of my Clients – like in this case Zoho.  But today’s Zoho Show update touches a pet peeve of mine, group collaboration, specifically the lack of portable group definitions available for many online services.

For example the Enterprise Irregulars group has intense discussion threads using Google Groups, which I often praised for stepping out of being just a group email mechanism, becoming a mini community/collaborative platform.  But it’s a closed system, the definition of a “group”, i.e. it’s members does not exist outside the Groups application, we can’t just simply share a Google Doc,  Spreadsheet, or Calendar with the predefined EI group. Note: I am not complaining about Google specifically ,  most services are like this, basically allowing three levels of collaboration/sharing:

  • none (private)
  • shared with a list of users
  • public

Zoho started to address better Group management about half a year ago, in February, enabling Writer, Sheet and Mail to recognize a Group created in their My Account area.  Today Zoho Show joins the list: you can share your presentations with contacts pulled from Zoho Mail, save them to groups, or use groups defined elsewhere (Mail, Accounts) in Zoho.  Eventually there will be multiple privacy / sharing levels within the Zoho Universe:

  • private
  • shared with individual email id’s
  • shared with Groups (defined once, recognized in all applications)
  • shared by Domain (i.e. share info within your business)

Other than group collaboration, today’s update brings export capability to PowerPoint and other formats, expanded language support, easy embedding of Picasa images (Flickr support has been available for a while) and more.  For a full list of the enhancements see the Zoho Blog.

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DocSyncer Dead. Too Bad.

Cliff Shaw is a serial SaaS entrepreneur who keeps on coming up with really useful services that just don’t make it as a business.

ProtectMyPhotos was my favorite photo backup and synchronization service. Unlike Flickr, Photobucket, Zooomr and just about all the photo site focusing on sharing your photos, this one did not require manual uploads. In fact the best feature was that after initial setup, you could completely forgot about it. Just like Mozy, the general-purpose online backup service, ProtectMyPhotos worked away in the background, non-intrusively, throttling back at times of heavier computer use. With added bells & whistles (online view & edit, sync between online and several offline versions..etc) it was a perfect service – for free, that is. Apparently it failed to attract enough paying customers, so eventually it shut down.

It did not completely die though: Cliff Shaw’s next startup, DocSyncer clearly showed signs of it’s “parent”: the UI was quite similar to ProtectMyPhotos, and they leveraged a lot from the core synchronization engine of the previous product. It looked like a perfectly executed turnaround: the existing technology found new purpose. DocSyncer filled a void left by the web-office providers: it synchronized desktop documents with Google Apps. I was quite certain they would have a short life-span, but this time with a happy ending, Google taking them out. Since the acquisition did not materialize, I can only assume either they could not come to terms or Google is already working on their own solution.

DocSyncer is about to shut down. Quote from the website:

We’ve figured out in a very short amount of time that DocSyncer is a cool tool – but not a business.

I really hate to see it go. No transition to web-based applications is complete unless we can bring our old baggage, i.e. transfer existing desktop documents to the online service. I see evidence of interest day by day, in the 100K or so hits my two “import your history to gmail” guides received. DocSyncer did better then import, it offered true synchronization, but I’d be quite satisfied just to see one-way batch import tools to Google Docs and Zoho, the two leading service providers.

The DocSyncer site says:

Until we meet again, good luck and thank you for the support!

“Meet again”: Cliff does not talk about his next gig yet, but his LinkedIn profile lists him as CEO of Picstreem. His profile also reveals four startup gigs in the past, two of which getting sold. He is a comeback guy, I am looking forward to seeing Picstreem.

In the meantime let’s hope that Google and Zoho will soon offer mass migration, perhaps synchronization.

Update (6/17/08): Wow, it’s amazing how many blogs picked up the story, all without a single bit of accreditation.  Thanks, gals and guys! smile_angry

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Microsoft’s Aborted Baby: the First Web-Office (Almost)

The transition of power from Founder to Successor is never smooth. If there’s one company that planned it carefully and has been on the path of smooth execution, that’s Microsoft. Life-long friendship, 8-year-long transition – yet things got bumpy at times, especially in the early days. The Wall Street Journal runs a story with rare insight into some of the difficult times:

Things became so bitter that, on one occasion, Mr. Gates stormed out of a meeting in a huff after a shouting match in which Mr. Ballmer jumped to the defense of several colleagues…

The conflict between the two men paralyzed business-strategy decisions that the company still wrestles with today.

The two men clashed as Mr. Ballmer tried to assert himself in his new job. As the firm’s iconic leader, Mr. Gates still held sway that wasn’t tied to a title: In meetings Mr. Gates would interject with sarcasm, undermining Mr. Ballmer in front of other executives, Mr. Gates and other Microsoft executives say.

Two worked out their differences in 2001, when Founder Bill Gates realized he himself needed to change: having formally relinquished the CEO title to Steve Ballmer, he had to let him lead without constantly being challenged, overshadowed.

But let’s turn back to our angle here, how Microsoft could have been a very early SaaS pioneer:

In one case, two vice presidents clashed over the future of NetDocs, a promising effort to offer software programs such as word processing over the Internet. The issue: Because NetDocs risked cannibalizing sales of Microsoft’s cash-cow Office programs, some executives wanted NetDocs killed.

Messrs. Gates and Ballmer were unable to settle on a plan. First, NetDocs ballooned to a 400-person staff, then it got folded into the Office group in early 2001, where it died.

Fascinating. Eight years later web-based products still threaten to cannibalize Microsoft’s cash-cow, but they can no longer be ignored – largely because of Google and Zoho which now offer viable alternatives to users formerly “stuck” with Microsoft’s products. A costly debate, indeed.

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SaaS and the Shifting Software Business Model

Barely two years ago we debated whether little-known Zoho was worth paying attention to. The majority view was that their Office applications were weak contenders that would never challenge the Microsoft suite’s position. I think I was in the minority stating that I really did not need more than 10-20% of Word or Excel’s functionality, but online-anywhere access and collaboration made the switch worthwhile.

Today Robert Scoble reports he is seeing online applications wherever he turns:

Today I’d say the skill set is shifting once again. This time to something like Zoho Writer or Google’s Docs. Because if you visit Fast Company’s offices in New York, for instance, they want to work with you on your copy in live time. Fast Fast Fast is the word of the day. It’s in our title, after all. Now some people still use Word, but last time I was there one of the editors told me he was moving everything over to Google’s Docs because it let him work with his authors much more effectively.

These are no longer yesterday’s wannabe applications. Zoho Sheet recently added Macro and Pivot Table support , going way beyond the average user’s needs (and certainly exceeding my spreadsheet skills, which are stuck somewhere at the Lotus 1-2-3 level). Zoho Writer today added an equation editor and LaTex support. Heck, I don’t even know latex from silicone, what is it doing in my editor? smile_wink
As I found out it’s important for Zoho’s academic and student users, once again, going way beyond an average user’s needs. (the other update today is mass import from Google Docs: nice, special delivery for Dennis, but I still would like to see a list of all my online docs, be it Zoho or Google, open them, edit them, and save to whichever format (and storage) I want to.)

Online applications have arrived, they’ve become feature-rich, powerful, and are the way software will be consumed in the future. They also change the business landscape.

Software margins choked by the cloud? – asks Matt Assay at CNet, pointing out a shift in Microsoft’s tone about cloud computing, recognizing that in the future they will host apps for a majority of their customers, and that their margins will seriously decline:

There’s not a chance in Hades that Microsoft will be able to charge more for its cloud-based offerings–not when its competitors are using the cloud to pummel its desktop and server-based offerings. This is something that Microsoft (and everyone else) is simply going to have to get used to. The go-go days of outrageous software margins are over. Done.

Matt cites Nick Carr who in turn recently discussed

…the different economics of providing software as a Web service and the aggressive pricing strategies of cloud pioneers like Google, Zoho, and Amazon.

This is fellow Enterprise Irregular Larry Dignan’s key take-away from the Bill & Steve show, too:

Microsoft CEO Steve Ballmer acknowledged the fact that a lot of computing is happening in the browser and not in applications. He also said that the future of software will have “a much more balanced computational model” and that Microsoft will have to compromise.

Of course it isn’t just Office. The obvious business application is CRM, where Salesforce.com pioneered the concept and delivered the first On-demand product. But now a funny thing is happening: the pioneer is increasingly being replaced by more inexpensive competitors, including my Client, Zoho. Yes, SaaS disrupts the traditional software market, but there’s another equally important trend happening: the commoditization of software.

Commoditization is beneficial to customers, but a death-spiral to (most) vendors. Except for the few that drive commoditization. Zoho makes no secret of doing exactly that.

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We Don’t Know What We’re Doing But We’ve Got the Money to Fix It

In case you’re wondering, I’m talking about Twitter. Their blog-post addressing system failures is outright shocking.

We’ve gone through our various databases, caches, web servers, daemons, and despite some increased traffic activity across the board, all systems are running nominally. The truth is we’re not sure what’s happening.

Translation: sorry everyone, we have a popular service and have no clue why it’s constantly crashing. It’s bad. really-really bad. But hey, at least they are honest. And the $15 million they’ve just picked up should be enough to hire someone who actually knows how to get out of this mess. (Update: they just did)

Update: On second thought, I am less optimistic forgiving. Twitter already raised $5M before this round, that should have allowed them to bring in expertise they clearly lack. If only their priorities were on fixing the service instead of chasing more money.

I keep on re-reading the blog post:

I have this graph up on my screen all the time.

So what? Here’s the chart I often check, provided by Zoho’s Site24x7 service:

I have no idea where the spikes (performance degradation) come from. I’m just as clueless as the twitter team. The difference: I’m not providing a service people became dependent on.

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