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How the iPhone Blew Up the Wireless Industry … and Customer Service

Oh, TechMeme has its ways of creating some fun… On the left are the odes of how Holy Apple changed the entire wireless industry.  The untold storysmile_wink.   Too bad it got juxtaposed with the much less cheerful story of a customer being denied warranty for having downloaded a custom ringtone.  smile_sad

Techmeme

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iPod Becomes iPhone? (Sans AT&T)

I was amongst the first to call the iPod Touch an iPhone without the At&T baggage. Little did I know the iPod would soon become a … phone. smile_regular. If the news is true, you can soon use a VOIP application to make calls on your iPod. Somehow I doubt AT&T is happy about it…

Details at: Gizmodo, iPod Touch Mods, CrunchGear, ParisLemon, Ubergizmo

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CrunchFool

There’s a satirical post on BBspot about Apple offering $7K refund to early adopters of the Apple Lisa, the predecessor to Macintosh.

“I’ve felt bad about people who bought the Lisa for a long time. Anybody who bought one of the first Apple Lisas really got screwed,” said Jobs. “Now that we’ve got some cash, I think it’s about time we made it right.”
People interested in the refund will need to bring in an original receipt showing they bought the Lisa in 1983 and proof of purchase from the Apple Lisa box. Sales figures from that year show that if all people who bought the computer claim the refund, Apple could be liable for almost $70,000.

Funny piece … even funnier is the fact that CrunchGear appears to have bought it.smile_party

But don’t feel sorry for the Crunch team: they like fooling readers, too. smile_tongue

Update: Forever Geek almost bought it…

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How Apple Sc****d their Most Loyal Customer

Today was supposed to be Office 2.0 day, with the conference starting tomorrow, pre-conference reception tonight, and the Unconference today. Yet Apple decided to steal the day, and with the flurry of announcement it’s hard to find anything but Apple news on TechMeme. But that’s not the worst.

This years Office 2.0 conference will be an Apple Lovers’s geek-feast. I guess the official version is focusing on mobility, proving that the iPhone is business-ready. Either way, this year all conference attendees receive an iPhone which will be actively used throughout the 2-day event. It’s hardly a gift, considering that the individual registration fee tripled from last year, but it doesn’t change the fact: we’re talking about 500 iPhones.

Conference-organizer Ismael Ghalimi did not receive a special deal from Apple, in fact he was not even allowed to buy the gadgets in batch, he had to do it one-by-one, which created its own logistical nightmare. The ‘default’ was the 4G model, which is now being discontinued, but attendees could pay an extra $100 to receive the 8G model – which today just saw its price dropped from $599 to $399. Of course this is great news for consumers, but I wonder what attendees will think. Will they ask for refunds?

Oh, before I forget, Ismael also purchased 60 iMacs (!) as demo units for the conference. It’s hard to find a more loyal fan/customer – yet today he may feel somewhat inconvenienced (if he even had time to follow the news) by Apple.

Some of the (many) post on the subject: Techdirt, Good Morning Silicon Valley, Apple, Computerworld, dslreports.com, Epicenter, Ars Technica, WebProNews, Digital Noise, IP Democracy, Between the Lines, Guardian Unlimited, Macworld, bub.blicio.us, Digital Daily, Live Coverage …, MacRumors, The Unofficial Apple Weblog, The Utility Belt, BloggingStocks, jkOnTheRun, Techomical, Channel 9, and of course Fake Steve himself.

Update (9/7): Ismael strikes back. On the phone

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Some iPhone Buyers May Want a Refund Now

(Updated, see below)
Did you buy a $1,500 iPhone? Did you, like so many others just want a cool iPod with a killer browser ?

Now it’s here: the iPod Touch: 8GB for $299 and 16GB for $399. CrunchGear follows the announcement.

Hm … looks like an iPhone without the At&T baggage Tongue I still wonder: why would you *not* want your phone and iPod in one box? (network-free, of course).

Update: At the time of originally writing this, I had no idea just how correct the title would prove to be. Apparently Apple has just cut the price of the 8G iPhone from $599 to $399, and the 4G model, which no-one quite wanted is to be discontinued. Here’s OM’s tip on getting your refund.

Update#2. Wow, this post is getting hundreds of hits coming from the Google search “iPhone refund”. I suppose it’s all because I wrote about refund before Steve Jobs announced the price-cut.. originally simply because of the iPod Touch = iPhone less the phone equation.

Update#3. Is the iPod Touch cannibalizing iPhone sales?

Related posts: the whole world… including, but not limited to: Engadget, geeksugar, The Unofficial Apple Weblog, BloggingStocks, The iPhone Blog, Lost Remote, PalmAddicts, Switched , Paul Kedrosky’s …, Ars Technica..etc.

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iPhone SE 007

Apple released the limited, hand-made iPhone Special Edition 007.

The booby-trapped device which can explode in the wrong hands is in high demand by Intelligence Agencies.

Attendees to next week’s Office 2.0 Conference beware: there will be 500 of these devices on premise, so anything can happen…

Other Intelligence Reports: Infinite Loop, Techomical, Gizmodo, TECH.BLORGE.com, The Secret Diary of Steve Jobs, MacSlash, iPhone Atlas.