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Nokia? Forget it …Kim Basinger’s Lifeline Would be an iPhone Today.

The 2004 thriller Cellular features three stars: Kim Basinger, Chris Evans, and a Nokia 6660 video-phone. The kidnapped school-teacher played by Kim Basinger pieces together a broken phone and reaches a random dude, Ryan (Chris Evans) on cell-phone – this call literally becomes her lifeline.

Ryan effortlessly uses his Nokia miracle-phone in the middle of a wild race in his (stolen) Porsche, even produces the video evidence that will put the bad guys away at the Happy End.

But are Nokia phones really so easy to use in real life?   Read on to find out

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Your Computers Are Slowly Killing Themselves

How old is your work computer? – asks the Wall Street Journal.

Mine is a year-and-a half old.  The dual-core former screamer (obviously not the one the the pic to the right) has become an average slow machine now that quad-core is the standard, but I could not care less.   I don’t need a faster, bigger computer for work, in fact not even for video-conferencing or watching movies.

In fact I (and most of us) don’t even need  1-2 year-old computers, either, now that browser is the computer.

Now, you’ve heard this a zillion times, but let me present another side: the more you use your computers, the slower they get.  In fact it gets worse:  you don’t even have to use your computers, they get slower by themselves.

Why, and more importantly, what’s the solution?  Read the full article on CloudAve – while at it, might as well grab the feed here. smile_shades

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Netbooks or Notebooks? It’s Not Only About Size.

Hardly a day goes by without another new Netbook announcement, at lower and lower prices.  The first baby eee PC by ASUS was toy-like ( I returned it after a day), but the current crop are quite usable mobile computing devices. 

These new Netbooks are flying off the shelf, so much so that sometimes you wonder if manufacturers rush to re-label their notebooks to netbooks, just to ride the wave.  Whereas the first model had a puny 7” screen, the current standard is a minimum of 8.9, but 10” is becoming widely available, and when Dell recently announced their Inspiron Mini 12, ZDNet’s Larry Dignan rightfully noted that the netbook-notebook-laptop lines have just become blurry.

Dell’s divider line may very well be at the 12” screen size, considering anything beyond that a notebook.  ASUS CEO Jerry Shen clearly draws the line at 10” – a definition that fits his own eee PC line.  I think all these size-based definitions are meaningless. Size truly matters, but for another reason: when you pick a travel n*tbook,  you clearly need something small and lightweight, yet with a decent keyboard and screen.  But that’s not what differentiates Netbooks from any other computer.

The real divider is how you use it.  A Netbook is a light mobile computing device that allows you to process information, access the Internet, and that does not store a bundle of bloated programs or data

When computers first became personal, most of us only got one at the workplace, then years later the family PC appeared– one expensive computer shared by the entire family.  Now we often have individual PC’s for just about anyone at home, including the kids, and are moving to a new pattern, where individuals will have a number of purpose-oriented computing devices, be it a desktop, workhorse laptop, netbook or smartphone.  The fundamental change is that we’re not really working on the computer itself, but on the Net: the computer (keyboard, screen) is just our way to access the net. As Coding Horror’s Jeff Atwood says in The Web Browser is the New Laptop :

After spending some time with a netbook, I realized that calling them "small laptops" is a mistake. Netbooks are an entirely different breed of animal. They are cheap, portable web browsers.

We’re getting to the point where for most productivity task the computer’s performance or even the operating system won’t matter anymore: all we need is a decent screen and keyboard to get online. 

But computer manufacturers while jumping on this hot new trend, seem to be confused.  Minor flavors aside they typically offer two major configurations:

  • The uber-geek netbook:
    • Linux
    • Solid-state drive (SSD)
  • For the rest of the world:
    • Windows XP
    • Traditional hard drive

That’s not a very smart combination, if you ask me.  Statistics show the return rate of Linux vs. Windows based netbooks is 4 to 1. Buyers of the cute little netbooks are happy first, then they become frustrated that they can’t instantly do things they are used to – and a learning curve with a $400  $200 device is unacceptable.  Let’s face it, Linux is not friendly enough for most non-geeks – including yours truly.  But why can I not have a netbook with XP and SSD?

Typical netbook SSD’s are still in the 8-16GB range, while harddisks are up to 160GB.  That’s a trap that vendor themselves fall into: my sexy little netbook (an Acer Aspire One) came loaded with crapware, including trial versions of MS Office, MS Works, Intervideo WinDVD (on a DVD-less computer!) and who knows what else.  Once the pattern is established, and you have large storage, you will start installing your own programs and data, too, the temptation is just too hard to resist.  You no longer have a netbook, it just became a noteboook.

The New York Times ran an article this week: In Age of Impatience, Cutting Computer Start Time, discussing the problem of slow boot times.  Anyone who ever had a Windows computer knows this tends to get worse over time.  My own Vista desktop had a sub-minute startup time a year ago when new, not it takes 3-4 minute to boot it.  The two older XP-based laptops take 6-7 minutes to reboot.  This well-known Windows disease can only be cured by refreshing your system from time to time. It’s an ugly process, requires wiping out your harddisk’s content, re-installing Windows, then your programs and data.  PC manufacturers don’t exactly help by providing “restore disks” instead of proper OS CD’s: why would you start with a pre- SP1 copy of WinXP and reinstall a bunch of years-old obsolete crapware   when the objective was to cleanup your system in the first place?

If you want to avoid the pain, keep your netbook free of applications and data: use it as a NETbook, and it will stay nimble and fast (sort of).

Talk about fast, there’s a neat solution to reduce boot-up time: Splashtop, a quick-load platform by startup company DeviceVM can put you online within seconds, without loading the main operating system. Chances are you’d be using it 80% of the time, relegating full Windows to an as-needed basis.  DeviceVM charges manufacturers about $1 per system, so why is it that it’s often found in high-end notebooks, but not in the netbooks by the same manufacturer?   Splashtop should be a must on any netbook.

 Finally, a word on connectivity and prices:  Wifi gets you online almost, but not all the time, so obviously a 3G connection is a useful addition to your netbook.  But you will pay for 3G data usage, so why don’t carriers subsidize your netbook purchase, like they do with cell phones?   The day will come, as the WSJ reports, HP may be one of the first to introduce such a model:  H-P Mulls Service Bundles for Netbooks. When that happens, your notebook will not be too different from a smartphone, just with a larger keyboard and display.

 

(Cross-posted from CloudAve.)

 

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$279 Fully Configured Acer Aspire One Notebook – Real or Scam?

I know netbook prices are dropping, but not this fast!  Just a day after hearing about a $309 deal here’s an ad for a higher-end Acer Aspire One, for $279, shipping included!

The lowest price for this configuration so far has been on Amazon, @ $399.

I am speechless… this looks too good to be true.  I can’t find any info on the vendor (BeneficialTech.info), there is a contact email but no phone number – – but they have Google Checkout.

So I leave it to my dear readers to decide: do you think this is real or a scam? smile_eyeroll

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Commodore is Alive

My first computer was a Commodore 64.  Most of you probably don’t want to know the specs:

  • 1Mhz CPU (yes, that’s One)
  • 64Kbmemory (Yes, that’s K not M), and only about half available via the BASIC programming language

I thought they were history.  Well, in a way they are – but they are LIVE! (if not kicking).

Commodore has announced a Netbook.  Not particularly desirable, if yo ask me – for some of the better ones check out GigaOM’s rundown, ironically also published today.

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Blinded by Vista Sales Numbers

This is one of those rare occasions when I can pull up an old post, dust it off,  and voila! – I’m done.  Yes, I am lazy – but hey, I can’t help, this is one of those “I’ve told you” moments.   Here’s what I wrote last year:

Time for a reality check. Product quality, customer satisfaction and market success have very little to do with each other when you have a monopoly.

The Vista problems are real, they are not fantasies created by bloggers. But how exactly are consumers supposed to revolt? They still need computers, and despite Apple’s respectable growth, they still represent a fraction of the consumer PC market. Try to buy a PC today, it’s hard to NOT end up with Vista (even I got one)

Customer demand for Vista? No, it’s customer demand for computers, in a market with no choice. I’m not “making this up”, Donna. It’s all in Microsoft’s 10-Q:

…Client revenue growth correlates with the growth of purchases of PCs from OEMs that pre-install versions of Windows operating systems because the OEM channel accounts for approximately 80% of total Client revenue. The differences between unit growth rates and revenue growth rates from year to year are affected by changes in the mix of OEM Windows operating systems licensed with premium edition operating systems as a percentage of total …

The increased “demand” for premium versions comes from another well-documented fact, i.e. Microsoft’s new segmentation, castrating Vista Home Basic and essentially making Home Premium the equivalent of XP Home – a hidden price increase, by any measure.

A true measure of “demand” for Vista would be corporate licenses and retail sales, and both are behind. But not for long: eventually, after the release of SP1 corporate IT will give in, too – who wants to be “left behind”, after all.

Today InfoWorld burst the Vista Sales Bubble (if you ask me, there never has been a bubble, but that’s another matter):  35 percent of mainly enterprise-class users “downgrade” their Vista systems to XP.

The numbers speak for themselves, let me just add this: next time you look at Vista Sales figures, remember: these customers did not have the choice to buy XP directly, they had to get Vista on their systems, then “downgrade” (upgrade, if you ask me) to XP.    But by then their transaction is booked as a Vista purchase!

Vista sales figures are inflated, these transactions were not real purchases, just ransom paid to the monopolist for the privilege to use the OS that actually works- XP.

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Heart-B-Gone

So you thought turning off all those TV’s using TV-B-Gone at CES was a stupid prank by Gizmodo?   Me, too, but as it turn it, it was really harmless compared to the Polish boy, who converted a TV remote and derailed a tram, causing 12 injuries.

But in hindsight, that was just a benign trick, too.  VentureBeat reports of a “collaborative academic effort where medical device security researchers have figured out how to turn off someone’s pacemaker via remote control.”

Academic effort by medical researchers.  They spend two years on this research.  And they mean good, they just want to raise awareness of a potential vulnerability. Here’s the full paper on it.

If this is not a Killer App, I don’t know what is…

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Apple vs. Windows Pricing: It’s All About TCO

The debate du jour: should you pay twice as much for a Mac than you’d have to pay for a Windows PC?

(Data source: NPD)

Just about everyone attributes the price difference to Apple’s marketing, Brand Power.   But I think by focusing on out-of-the box prices, they all miss the boat: it’s all about TCO.  Total Cost of Ownership.

I started to chronicle the hassle of just running a Vista PC and dealing with random, unexplainable failures, but more or less gave up.  Compare this to the anecdotal evidence of my Mac-user friends, who, despite occasional hiccups all agree: it just works.

I don’t know how you value your time (heck, sometimes I wonder about mine), but most computer users probably are not in the minimum wage bracket. Considering the days and nights I spent trying to fix this Vista monster, I’m quite sure I would have been better off paying more upfront for a Mac.  My TCO would have been lower.  And not even my Virtual Invoices can make up for that.

See today’s debate on: Apple Watch, DailyTech, TechBlog, Mark Evans, Microsoft Watch, Technovia , jkOnTheRun, The Digital Home, Hardware 2.0,

Update: Finally, some sanity – here’s Jake:

Focusing on out-the-door pricing seems too narrow to ask such a broad question. It would be very interesting to see a comparison of expected full costs (not just OOTB) for each of the major O/S.

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Does UPS Have Deep Systematic Problems?

(Updated… a lot)
Recently I’ve seen signs that may suggest the occasional UPS glitches are not-so-occasional, and there may be deeper systematic problems with our favorite delivery service.   The brown truck driver is as friendly as he ever was – it’s the systems that appear to s***w customers left and right.

First there was the unreasonable delay within California, then the case of the “lost” packages, a systems failure compounded by rude customer service:

  • Four out of five packages I dropped off at the same UPS store disappeared – i.e. they were never entered in UPS’s tracking system.
  • Since the system is always right, customer service accused me of never having shipped them in the first place, then of not applying the labels properly.
  • When the recipient, Shoebuy.com, a major UPS customer initiated a trace, the previously non-existent packages miraculously all showed up at the destination UPS center, without any indication how they got there.

The above example may not be rare, as demonstrated by this commenter:

Texas-to-Texas package disappeared (was never scanned in) and 30 hours later showed up in Alabama.  UPS has no clue how it got there.

Finally, my third shipping experience within a month:  I’m expecting a Sony Reader sent from NY to CA.  It was originally due to arrive on 7/28 but now I see it’d rescheduled for 7/29.  A one-day delay is not the end of the world, until you look at the details:

-The package arrived at Vernon, CA Thursday, 7/24.

-Next arrival scan is in Los Angeles, Friday 7/25 evening. (Great progress!)

Now, I don’t know why it sat a full day virtually in the same place, but even with this delay, if it’s in Los Angeles on Friday, why on Earth can I not receive it on Monday in the San Francisco Bay Area?   Why the Tuesday delivery?  That’s 5 days within California!

Admittedly my statistical sample is rather small, but 3 failures out of 3 deliveries within a months suggests these may not have been accidents, UPS may just have more serious logistic / system problems than they care to admit.

Update: Rob’s story below is so shocking, anything I’ve experienced pails in comparison.  You just HAVE to read it in full.

Update #2: On second thought, it’s a story worth bringing it up to here in full:

I’ve got one for you….

My sister-in-law has MS and receives very expensive injections delivered once a month, packed in dry ice because it has to stay refrigerated.

My sister-in-law lives with her mother. Well, her mother had decided to cancel her Dish Network subscription. Dish told her to put all of the hardware in a box and they would pay to ship it back to them via UPS. Only problem was, there was no hardware to return since she had already done that through the retail store. Dish claims that they notified UPS to cancel the pick-up…given the rest of this debacle, I’m inclined to agree with them.

Meanwhile, my sister-in-law gets her medication delivered via FedEx (because there’s no way UPS could get it there in time before the ice pack failed). FedEx leaves the package containing the medication on the front porch.

Now, UPS shows up a little bit later and TAKES THE WRONG PACKAGE. Apparently, the instruction to cancel the pickup never made it to the driver. The package they took was clearly in a FedEx box, with FedEx shipping labels, etc. There were no UPS shipping labels anywhere. UPS essentially stole her medications right off of their porch.

You would think, given their commercials about “delivery intercept”…you know, “there’s a problem with the gizmos” that it would be a simple matter to stop the package and turn it around….NOPE. Their advice was to call FedEx (what the *&!@^ does FedEx have to do with it and to call the pharmacy to get a replacement). They said that it was en route to Dish Network and they couldn’t stop it, but that Dish could send it back (which Dish would have to pay for…how is it Dish’s problem?). The problem, which was explained to them, is that by the time all that happens, the medications will have reached ambient temperatures and will be useless and that my sister’s insurance wont pay for the $1500 meds twice in one month.

They eventually rectified the situation by reimbursing my sister the money, but only after she paid out of pocket to get the replacements and after spending countless hours on the phone with UPS customer service.

What can Brown do for you? I don’t know, but I know what I’d like to do to brown….

Update (7/29): Today is the rescheduled delivery date.  The latest scan info shows yesterday my package was in Sacramento, 90 miles NE of me (remember, it was coming from LA, South!).  I smell another re-schedule 🙁

Update (7/29 evening): UPS just confirmed they really have no clue where the package is and recommended I contact the sender, as only they can initiate a trace.  Deja vu 🙁

Update (7/30): The sender initiated a trace and the expected delivery date field completely disappeared.  A few hours later new scan information showed up:  Out for delivery.   This means I should get it today. Hooray!  Except… the package is in Vancouver, WA, and I am in California.   If UPS keeps on randomly driving around the West Coast, they might just accidentally find me one day 🙁

Update (7/30):  I called UPS with my concern that it cannot possibly be “out for delivery” from Vancouver, WA.  They confirmed I should ignore the status, the package indeed will find my way to CA today.  Yeah, right.   A few hours later someone woke up.  Now delivery is rescheduled for the third time, adding two more days, with this status message:

VANCOUVER,
WA,  US
07/30/2008 10:43 A.M. INCORRECT ROUTING AT UPS FACILITY / THE PACKAGE WAS MISSORTED AT THE HUB. IT HAS BEEN REROUTED TO THE CORRECT DESTINATION SITE
07/30/2008 7:25 A.M. OUT FOR DELIVERY

This is beyond pathetic…

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The TechCrunch Fablet

Fablet: FireFox + Tablet.  The $200 device Mike Arrington & Co wants to build:

We Want A Dead Simple Web Tablet For $200. Help Us Build It.

I can’t figure out if this is real or a joke.. but we’re far from April Fool’s Day.smile_angel

I have a strong Deja Vu feeling though.   Last year I shared a Bloggers’ table with Ismael Ghalimi at a conference and watched him feverishly work away on the Redux Model 1.  He showed me some of the documentation, in a matter of a few hours exchanged specs then placed an order with component suppliers – the guy was totally obsessed.  As skeptical as I had been before, I started to wonder if he might just be able to pull it off – his energy level was just radiating…

But in the end, all the effort (and quite some money Ismael spent along the way) came down to nothing (at least for now): The Office 2.0 Conference gadget will be an HP 2133 Mini-Note PC.

That said, the Redux Model 1 was one guy’s heroic effort, while this project will largely be crowdsourced.  Still, the hardware business is tough … I have one advice to Mike: talk to Ismael.

Update:  It is not a joke:

The reason why we announced today is because we have the manufacturing/prototype etc. setup now, along with design (which we will also post for feedback etc.)

Update (7/23): Two days later, here’s the commentary from Ismael: Where is the Redux Model 1?