Archives for 2007

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Laptops Are Crippling Us

Who buys a desktop anymore? Laptops outsell desktops, they are almost as powerful, more flexible, are with us at home, at work, on the road, in the air, in bed, in the hot tub ( see update at the bottom), and finally they don’t look ugly at home. I haven’t had a desktop for 8 years now.

And now I am about to take a huge step back… going against a trend. Why? It’s simple: laptops are unhealthy. Well, that’s an understatement. They are crippling us. It’s really simple, says the Harvard Medical School:

“When the keyboard is in the proper position for the wrist, the screen is not in an adequate position for the neck and vice versa. Using a laptop is a trade off between poor neck/head posture and poor hand/wrist posture.”

“In “A”, the laptop is too high and distant, with the user’s arms raised and outstretched, resulting in unnecessary fatigue in the shoulders, neck, back, forearms and hands. In “B”, the user has the laptop in the lap, which facilitates good arm position, but the user’s head is dropped, causing muscle tension in the back, neck, shoulders and chest. In “C”, the laptop is on a “standard” surface that is too low and close for comfortable viewing, and too high for upper body comfort. Notice that the hands are higher than the elbows, the wrists are resting on the edge of the worksurface, and the low back is not supported. This position increases risk for injury to the neck, back, elbows, and wrists.” – explains Working Well Ergonomics

There’s only one way a laptop can be ergonomically correct: by raising the screen (i.e. the entire laptop) on a stand / docking station and using an external keyboard at a proper position. I’ve seriously considered doing just that.

But all that gadgetry is quite expensive and I’d still be limited to a 15.4″screen (anything bigger is a brick to carry), while standalone wide-screen LCD’s are much larger, crisper, and really inexpensive today… so I am about to buy a desktop system basically for the screen.

Have you tried buying a flat screen recently? Not all models are ergonomic (in fact most aren’t) and it’s close to impossible to find out online – you have to touch it live. You get data like analog / digital, all the inputs, aspect ratio, brightness, contrast ratio, response time, and the like, but hardly any site selling LCD monitors tells you if they are vertically adjustable. That should be priority #1. As LCD screens become fashion objects, they are getting lower and lower – many stand so low, that they are hardly any higher than a laptop screen. That’s ridiculous. Look at the chart above – clearly, the only ergonomic screens are those with variable height (unless you want to put your old Encyclopedia Britannica to good use as a screen stand).

Of course I won’t be glued to my desk all the time, so I will still have to fall back to the laptop. This is where the Web comes to help. In the past, switching from my default computer required a bit of preparation: moving my Outlook.pst files and several other essentials, updating settings, old programs ..etc. Since I ditched most of my desktop applications and am using a combination of Gmail and Zoho apps, this is no longer an issue – I’m no longer tied to any physical computer, both my data and applications are identical, no matter where I access them. So, in a somewhat roundabout way, Office 2.0 improves my healthsmile_wink

Ergonomic desktops, here I come!

P.S. I was contemplating all this when I found BL Ochmans post. Thanks for collecting all the information!

HolidayUpdate: OK, that hot-tub usage above isn’t that rare after all. I barely posted this and now I am reading Robert Scoble typing away from the beach at Cabo while his wife is at the spa! Robert, get off your computer! There are things like .. the sun, the ocean, the hot tub, the pool to enjoy (hm should I mention the poolside bar?)

Update (7/23):  What you put your computer on also matters. See desk buying advice at Web Worker Daily.

Update (8/6/08): Gotta love this by Assaf:

You see, the most expensive piece of hardware to maintain is the one I run: eyes, back, fingers. It’s very, very, expensive to repair, and it requires a lot of downtime. So that’s the first TCO on my mind when purchasing a new computer.

Update (810/08): Opinion: Why laptops will kick desktop PCs to the curb

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Hungarians Reclaim World Record for Kissing

I’m proud to report that my fellow Hungarians broke the Guinness World Record for simultaneous kissing when 6,400+ couples joined lips outside the Parliament building in Budapest.

Hungary has been engaged in a kissing duel with the Philippines since 2004, when 5,327 couples kissed in Manila, followed by new records in Budapest in 2005 and 6,124 couples in Manila again this February.  The French also tried it last year but failed spectacularly.

What can I say?  The square outside Parliament has been cordoned off for months following violent protests last fall – better kiss than fight! Kiss 3

My only complaint is … where’s the Youtube Ustream.tv video?

 

P.S. Ouch, Vinnie has just missed it

 

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So is There a Tech Talent Shortage or Not?

I keep on hearing Silicon Valley startup CEO’s complain on how difficult it is to hire tech talent – that is unless you’re Google. smile_wink

Then I met this guy at a networking event who’s been looking for a job for a while, and in his view it’s not that easy… so who’s right?  Here’s his resume intro:

Eleven years experience developing  computer security products for leading technology companies including McAfee and Commerce One, including advanced computer security research projects funded by DARPA (Defense Advanced Research Project Agency) and NSA (National Security Agency. Primary projects included intrusion detection, PKI, and secured operating systems and software.  Fluent and literate in English and Mandarin.

I thought this was a hot summary, and the rest of his resume is full of terms I don’t even understand …  so why isn’t he hired yet?  Is there a tech talent shortage in the Valley or not?

Update: Oh, I know: he hasn’t yet realized that the blog is the new resume. smile_tongue

 

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Technical Support the G-way and the Z-way

This post will sound like a commercial… and in a way it is.  I rarely do this.  I am an Advisor to Zoho, and obviously biased, but I am not a “product pusher” and when I write about Zoho I typically do it in the context of a “bigger picture”.  This one was hard to resist though. 

Krish, a Zoho Notebook user recently lost two hours of work. That’s obviously bad – but the Zoho support team was working on recovering his information within hours, and they added the auto-save feature to NoteBook within days.  When I first discovered Zoho a good year ago, I wrote about their responsiveness, and I’m glad to see it hasn’t changed since then.

Remember, this is for a single incident of a single user – contrast it to Google’s ho-hum approach when a hundred or so users lost the entire content of their Gmail account, or the fact that the Google Apps account chaos which renders Apps useless for certain early users (those who signed up at the pre-launch beta stage) is not even expected to be fixed until Q3 2007.

Feature-comparisons aside, customer service is one of the key reasons why I believe the Office 2.0, Productivity 2.0 (?) market is not a winner-takes-all: there will always be room for smaller players who provide fast, personalized support.

 

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Gift Giving Patented?

This has to be a joke.   I don’t have time to elaborate, running to a media round-table now.  But I think I’ll file a patent for driving a car to get to a meeting….

 

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The Zooomr Saga Continues

I miss Zooomr. It’s down again, after coming back from a 2-week “hiatus”, all you get at www.zooomr.com is “500 – Internal Server Error”.

Zooomr is:

  • a great product loaded with features – when it works
  • an amazing community that many startups would kill for
  • a dream of a 19-year old programmer joined by a hobbyist/pro-photographer
  • a poorly managed (actually not managed) business / service

I could go on, but instead go and read Robert Scoble’s update. For the second time in days, his post is becoming “Zooomr Central”. Zoho, the company that bailed them out a few days ago has just offered additional help. But I’m starting to wonder if what they really need at this point is even more servers, or simply DBA expertise. Talk about expertise, Founder and Sole Programmer Kristopher Tate is alone. Now, that’s not very reassuring for a real company, but it has been a major source of sympathy to Zooomr. Yes, there is a part-time *CEO*, but frankly, being MIA in the deepest of the crisis, then playing DJ on Ustream.tv for a day, then giving drunk answers online hasn’t earned a lot of credit to him or to Zooomr.

Robert is right: Zooomr is on borrowed time, and it’s not just because of the loaned Sun server. They need funding, but that’s not enough. They need technical help, but also business leadership. Or Kris gets hired and Thomas can go back to his day-job. But I would really regret that – like I said, I miss Zooomr.

P.S. On second thought, why am I complaining about Zooomr’s outage when Technorati spends the day sleeping offline.

Computer Not Working 3“>

Update (7/25)Sleeping on the job.

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Launch: Silicon Valley 2007 Tomorrow; Guy Kawasaki Preview

By the Numbers: Guy Kawasaki gives away his presentation at the Launch: Silicon Valley 2007 event tomorrow.

 

 

Being the entertaining speaker he is, Guy can give away the entire content, he’s still worth listening to live.

Of course there are many more reasons to attend Launch, organized by SVASE, the Silicon Valley Association of Startup Entrepreneurs and  Garage Technology Ventures: Out of 160 applicants  in the areas of information technology, mobility, security, digital media next generation Internet, life sciences and clean energy 30 startups have been selected to present to an audience of VC’s, media, movers-and-shakers on June 5th in Mountain View.  The presenting companies are:

BooRah
Catalog Data Solutions
ClearlyBest.com
Connectance
d.light design
Datamash Corp.
Data Robotics
DivinR
Eyejot
fix8, a division of Mobinex
FogScreen
GroupScope
H3.com
Industrial Origami
Jaxtr
Kongregate
LogSavvy
MyShape
Nuvora
Ready Solar
Redwood Renewables
Sensl
Shapewriter
Smaato
SnapJot
Spresent
TelID
Wrike
Yodio

I must admit I only count 29 here, but it must be my poor skills… or is there a super-stealth one? smile_shades  Anyway, the presenting companies will also do ad-hoc demos in the networking area.  Talk about networking, it really starts tonight at a Pre-Event Party which registered participants receive an invitation to.

Finally, since it’s my Birthday Partycake, I get to give away discounted tickets$145 instead of $195 for non-members, and $125 instead of $145 for SVASE members.   Take advantage of the special rate, and hope to see you there.

 

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Update on My Z-life

(This is an update of an older post, which I don’t normally do, but Zooomr’s Mark III launch offered the opportunity I just could not resist)

I’m living a Z-life.. quite fitting for a Z-guy. I’m a life-long Z-lister, writing this post in Zoho Writer and embedding photos from Zooomr.

I’m really glad to have witnessed the exemplary co-operation between two of my Z-portfolio companies, Zoho and Zooomr, which resulted in Zooomr’s succesful re-launch. Of course this wouldn’t have happened without Robert Scoble’s help – now, you may wonder where the “Z” is in Ze Scobleizer – but he is the A-lister that cares about Z-listers the most.

Thank you guys for the wonderful display of community spirit, and I am drinking a little Z-wine in your honor.

Now, back to the Z-apps, I frequently use several other Zoho apps, especially Sheets and Show, and am previewing a few more to come. (But no, rumors of me being renamed to Zoho Zoli are not substantiated smile_thinking)

I labeled Zvents Probably the Best Event Calendar in the World! and I think I was right, even though I use it less often nowadays. Hey, the celebration partymartiniwas great, and thanks for the T-shirt! Z-shirt. smile_shades

And now that I’m done with the Z-wine, on a lazy Sunday afternoon – are there any other Z-apps I should use?

 

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Zooomr Powered by Zoho – Launch!

(Updated)

For the past three four days we’ve been witnessing a great example for the power of community. Zooomr, “The Little Photo Sharing Site That Could… ” has been down for 12 days now. Unfortunately, not for the first timesmile_sad

A few months ago after a failed attempt to upgrade to a major new release, Mark III, Zooomr had to roll back to the previous release, and the whole affair cost two days of outage. In fact the service has never been particularly reliable, temporary outages and slow-downs are quite common. (I know this first-hand, whenever they go down, my blog looks ugly with just placeholders instead of images.)

Then, on March 21st TechCrunch announced the Launch of Zooomr Mark III, with a better look and a host of new features. This post turned out to be premature: the launch failed. Readers who clicked through found a dead site – instead of the Zooomr they could watch Founder Kristopher Tate on Ustream.tv, and some blurb on the Zooomr blog about technical difficulties. (I still can’t decide what’s more exciting: Kristopher sleeping live or Justin.tv doing the same…) On a side-note, this may very well be TechCrunch’s worst blunder ever, and uncharacteristically of Mike, no correction has been posted ever since.

Days later Zooomr was still off-line. Failing twice so spectacularly, along with the smaller problems would normally be enough to bury any startup – except Zooomr, which has a cult-like fan-base undeterred by anything. Is it the product features? Or the fact that Kris was 17 when he started working on it? I can’t figure out the magic, I just sense its presencesmile_wink.

On the eighth day after the TechCrunch announcement, Zooomr Mark III came up live – for a grand total of 10-15 minutes, when their database server crashed. This appeared to be the last straw… Thomas and Kris realized they needed help. The Zooomr site now has a button to make a donation, and Robert Scoble posted a call for help. Zooomr users, at least the more vocal ones still did not lose their faith; they kept on cheering Kristopher, thanking him for his heroic effort… it looks like in the Zooomr world trying hard is good enough… Wednesday morning Zooomr’s PayPal donation account was over $1,500 – some chipped in $5, others $20-30. “Normal” startups would kill to have such dedicated fans/users – I don’t know how Zooomr achieved such status, but any service with such a fanatic fan-base is worth saving… and the saviors arrived soon: first Zoho, then Sun.

Zoho offered its data center and and an additional server to replace the dead one, with identical configuration. Zoho’s Raju Vegesna spent the entire day with the Zooomr team, moving/installing their gear, and configuring the new server. Users and the world could follow the entire process on Ustream.tv. Then word got out that Sun offered one of their “big irons” a Thumper for a 60-day loan. By midnight all the servers were configured, the day ended on a positive note, which is certainly reflected in the flood of enthusiastic thank-you letters Zooomr users sent to Zoho:

Subject :You guys ROCK!

================ Forwarded Mail ===============

You’re willingness to lend a helping hand to Kris and Thomas of Zooomr is simply awesome!

As a member of the Zooomr community, I say thank you and YOU GUYS ROCK!

Subject :Way to go!

================ Forwarded Mail ===============

I wanted to send you this email, saluting your efforts to help a fellow Web 2.0 visionary organization, Zooomr.

I am a Zooomr user, and a proud member of the ZooomrNation. With their recent server problems, I knew that only a select few would even entertain a conversation with the struggling Zooomr crew.

So, thanks. Thanks for your help in our time of need. You are our Samaritan.

[name removed], proud new user of Zoho.com

The last letter shows Zoho may have picked up a few users in the process – well, I’ve said before, you don’t have to be entirely altruistic to do good.smile_regular

If Day 1 of the crisis (day 10 counting from the failed Launch) brought progress, Day 2 turned out to be a soap opera.

No status update anywhere on Zooomr’ site or blog: the only “information” available is watching Kristopher Tate sleep live on Ustream.tv. OK, he needs to sleep.. but when he wakes up around 11am, he spends another hour in bed chatting on Ustream.tv. Dude, your system is down, but now you have all the hardware you need get out of bed, do something!

By the time he finally arrives to the data center, the Sun team is there with the Thumper. It turns out their machine needs 240V power and the site only has 110V. Phone calls, consultation… Sun finally says they can plug it in anyway, even though it’s not officially supported. Oops… it draws way too much power. More phone calls… finally the Sun team pulls out half the drives and declares the server is safe to use this way. A few minutes after they leave, the server goes down. If these comments are half right, better be careful guys, you may be liable for a crippled Sun!

Never mind the Sun server, it turns out the dead original server may not be so dead after all. Scoble, be proud, Michael Dell is reading your blog! He personally emailed a Dell tech to get over to Zooomr… and voila’ – by late evening the original “dead” Dell server is fixed. In the meantime Kris chats with the Ustream crowd, telling them he intends to bring Zooomr back up on the fixed Dell server.

But by now, two days into the crisis everyone wants to help: a Microsoft Evangelist says “call anytime”. Late evening Kris and Scoble chat on Ustream about how to contact this MS guy. But more advice is the last thing Kristopher needs – all he needs is focus on getting the system back online. Late evening he rattles off a number of hurdles he still needs to overcome, listing the power consumption problem as the main one. This obsession with the Sun machine is becoming a distraction. More about that tomorrow…

Day 3 (day 12 offline) early morning finds Kristopher in the data center – looks like he spent the night there, and there’s a Sun rep with him. Heroic effort, but why? He must feel like a kid in a candy store… wants to have all those goodies around him – understandable, but that should not be the priority right now. He’s had all the hardware he needed since Wednesday night, why isn’t he focusing on getting the service back online?

I’ve never thought I would agree with Shelley Powers one day – she often attacks people and tends to be mean. Her comments on Scoble’s blog were somewhat vicious… but I have to admit she raises valid points. Zooomr is a great service (when it runs) but is far from being a professionally managed company, as recognized CEO Thomas Hawk himself. Forget all previous blunders, let’s just focus on the current crisis:

  • No communication to users for days – *CEO* MIA for the second day. “Cool” (childish ?) videos instead of facts.
  • No clear action plan to bring to service back.
  • Fiddling around with additional equipment that’s a nice-to-have but not needed to bring Zooomr online.

I am not questioning Kristopher’s good intentions. He is thinking of the “bigger picture” – wants all the server capacity he can have, upgrade to the new system with all the bells & whistles, fix some of their scalability issues (MySQL vs. PostgreSQL)… you name it. He wants it all perfect, and perhaps thinks now at day 12 time really does not matter anymore .. just do everything right, however long it takes.

Good intentions aside, what he really needs now is razor-sharp focus on doing whatever it takes to bring Zooomr online now. When you run a Software-as-a-Service business, even if it’s all free, people, in this case 50-100,000 users become dependent on you – that’s a responsibility. Understanding that responsibility is what differentiates business leaders from dreamers – however well-intentioned, talented they are.

Don’t get me wrong, I still like Zooomr, the service, if and when it comes back. I like it mostly for the features (some of which found their way into Flickr) and the attention they paid to bloggers when they gave us all Pro accounts in the early days. Other users will stick around for the community – arguably the biggest value Zooomr has now.

It’s for this community, and the 50-100,000 users (different numbers float around) that I thank Zoho, Sun and the numerous individual users who donated, for stepping up to help save Zooomr. The “saving” part is done. I’ve been updating this article for three days now – I am hitting “post” in the hope there will not be a Day 4 (13), because we’ll see Zooomr live today. It’s up to Kristopher now.

Update (6/2): Day 4 arrived and Zooomr is still down, but there are signs of life coming back. Static photos were back up yesterday (older blog posts no longer show a placeholder for images), and the Zooomr blog is live again. Robert Scoble drove Kristopher back to the Zoho data center for another long night session, and Zoho’s Raju Vegesna also arrived. At about 2am it looked like all the hardware issues were resolved, and Zooomr may be restarted later today – after Kristopher gets some sleep.

Update (6/2, 11:08PM): Zooomr Mark III Launched just this minute. It appears to be working.11:25PM: It’s down. 11:35PM It’s up. Well, I’m not going to declare this a Launch until at least tomorrow…

Update (6/3): Check out the Zoomr and Zoho blogs for updates.

Update (6/3):  The Zooomr Saga Continues

Update (7/25): Sleeping on the job.

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StartupSearch: Niall Nuked his Own Startup?

Niall Kennedy, known for his previous role in Technorati (and for a short while at Microsoft) has launched a new site: StartupSearch.  Don’t bother clicking through: the site is down.  It did not even get TechCrunched: Niall’s own blog post, VentureBeat, Mashable! and a TechMeme placement seems to have been enough to kill it.

And what’s with the name?  Startup Search is clearly a good name, but you have to remember to use the .org domain, since startupsearch.com is taken by someone else.  I thought it was fundamental to get a .com domain… but wait, isn’t Niall the expert in all this? smile_omg