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Surprises @ Web 2.0 Expo

thumbs_up Surprise #1: It’s early Sunday morning, and there’s a huge crowd! Wow!   ExpoCal only showed a few dozen names for the Sunday sessions, so I figured this was just for the crazy-enthusiasts, the real crowd hits tomorrow.  It’s great to see so many participants. 

thumbs_down Surprise #2:  Registration is a disaster. A Case Study in how the best technology becomes worthless without the right process.  I’m guided in the pre-registered line, it goes quite fast, then in the data entry area I enter my name and click “print” to initiate printing my badge.  So far, so good: next step is another (not-too-long) line to actually pick up the badge. 

The line is somewhat pointless though, you have to wait till they call out your name. After 15 minutes or so, I do step up, and ask, only to find out, that if I checked in on any but the first three rows of computers, it goes to another bank of printers, at the other end of the check-in area, where all the crowd for on-site registration is. Great!  Nobody has told this before.

Over to the other line, nobody seems to have my badge, am told to wait till my name is called. I’m sure I was called earlier, someone must have picked it up, it’s been over 20 minutes now. After a while, I have a crazy idea: walk up to a computer again, let’s see if I can re-print my badge.  I shouldn’t be able to … but wow! it works!  Here we go: send to print again, and voila! I am called and have the badge in hands in 5 minutes.

Now I only have to walk back to the area where I started to pick up conference material .. then up to the workshop floor.  Dear organizers, despite Surprise #1 above, this is still just the rehearsal, tomorrow the real crowd arrives, you better fix this chaotic process.

Update: It’s Monday, the first full day, and I’m glad to see the problem fixed: there are clear signs that match the computer rows to the printers, registration is easy, no crowd to be found.

thumbs_down Surprise #3:  Web 2.0 needs connectivity, we all know that.  Wireless works, albeit sloooowly.  But…but: we need, power, too. I know, it’s my fault, should have carried extra batteries.. and there’s never enough power outlet for all attendees. But I haven’t been to any conference where’s not a single power outlet in the entire room. I’m sitting outside, next to a watercooler (which runs on power, so it led me to a spare outlet), trying to recharge my hungry laptop.  I’m afraid starting tomorrow, there will be tough competition for these spots.

That’s it for now, joining Ismael’s session.

Update, Monday: power still non-existent, wi-fi dying. It’s useless, and I’m sitting in the Mindtouch wiki session, where Ken  Lui just gave up trying to demo anything, due to poor connection.   Web 2.0 Expo with Web 0.5 connection:-(

 

Comments

  1. Anonymous says

    Hear Hear on the power! All these macs need juice! OTOH, I only waited about 3 mins from in the door to badge in hand – everyone try to be early!

  2. Anonymous says

    Good for you – I took the first BART to SF this morning, couldn’t have arrived earlier. Later on I saw Printer 1.. 2.. etc signs, so if they put up corresponding signs at the computers, that takes care of the problem.

  3. Anonymous says

    I got there early and avoided a lot of the registration disaster everyone talked about … The yahoo! talks were pretty good (scalable applications and faster loading pages) ….

    Hope we continue to get decent info — maybe it will be better tommorrow…

  4. Anonymous says

    ALL tradeshows have these problems. What would make you think this would be better???

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